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REFUND POLICY
REFUND METHOD & TIMING
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Return Window: 14 days from date of delivery to request a refund or exchange.
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Refund Type: Original payment method (credit card, Venmo, etc.).
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Timing: Processed within 3–5 business days after we receive your returned item.
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Store Credit? Available upon request — just let us know.
NON-RETURNABLE ITEMS
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Custom or personalized orders (e.g., special scent blends).
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Sale or discounted items (final sale).
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Items damaged due to customer misuse or improper storage.
CONDITION REQUIREMENTS
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Must be unused, unopened, and in original packaging.
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Must include original receipt or order confirmation.
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Must be returned in resalable condition — no stains, damage, or signs of use.
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